1. Home
  2. FAQ
Help Centre

BJ Game FAQ — Answers for Pakistan Players 2024

Got a question about registering, deposits in PKR, withdrawals, cricket betting or your BJ Game account? You are in the right place. Browse by category or search below — most answers are right here.

bj game
60+ Questions Answered
60+
Questions Covered
8
Topic Categories
24/7
Support Available
<1hr
Avg. Support Reply
No results found

Try a different keyword or browse by category. If you still cannot find your answer, contact us at support@bjgame.biz.

Account & Registration

Go to /register, enter your full name, Pakistani mobile number and date of birth, choose a username and password, select your preferred deposit method and confirm you are 18 or older. Verify the OTP sent to your mobile number and your BJ Game account is immediately active. The whole process takes under two minutes on any Pakistani mobile internet connection.

Yes, completely free. There is no charge to create a BJ Game account. You only spend PKR when you choose to make a deposit. The minimum first deposit is Rs 200.

You must be at least 18 years old. BJ Game verifies age at registration via date of birth and through CNIC-based KYC for larger withdrawals. Accounts confirmed to belong to under-18 users are closed immediately with deposited funds returned to the original payment source after deducting any gaming losses.

No. BJ Game operates a strict one-account-per-player policy. Duplicate accounts are detected automatically and may result in both accounts being suspended. If you have forgotten your login details, use the forgot password process on the login page or contact support@bjgame.biz.

Click "Forgot password?" on the login page. Enter your registered Pakistani mobile number to receive a 6-digit OTP. Verify the OTP and set a new password. The process takes about two minutes. If you no longer have access to your registered mobile number, contact support@bjgame.biz with your full name and CNIC for identity verification.

Log in while you still have access to your old number, go to Account Settings and update your mobile number there — you will receive an OTP to the new number to confirm the change. If you have already lost access to your old number, contact support@bjgame.biz with your name, username and CNIC details.

For standard play, your registered mobile verification is sufficient. For larger withdrawals BJ Game may request a valid CNIC, a recent utility bill or bank statement, and confirmation of your payment method. Submit documents through the verification section in your account dashboard. KYC is usually reviewed within 24 hours.

Your account locks temporarily for 30 minutes after multiple consecutive failed login attempts. It unlocks automatically after 30 minutes. Use the forgot password process if you are unsure of your current password. If you believe someone else has been attempting to access your account, contact support@bjgame.biz immediately after regaining access.

You can be logged in on multiple devices, but only one active gaming session is permitted at a time. Logging in from a second device ends the session on the first. For extra security, enable two-factor authentication (2FA) from your account settings.

If you wish to close your account, contact support@bjgame.biz from your registered email or mobile. If you are closing due to gambling concerns, we recommend activating self-exclusion first — this can be done instantly from your account's Responsible Gaming settings. See our Responsible Gaming page for full details.
Deposits & Payment Methods

BJ Game supports Easypaisa, JazzCash, NayaPay, SadaPay, bank IBFT transfers and Visa/Mastercard. All deposits are processed in PKR. You can use any supported method at any time regardless of which method you selected at registration.

The minimum deposit at BJ Game is Rs 200. There is no requirement to deposit a large amount to access games or bonuses. You can start with a small amount and increase at any time that suits you.

Easypaisa and JazzCash deposits are processed instantly in most cases — your BJ Game balance updates within seconds of completing the transaction on your mobile wallet. If a deposit has not appeared after 10 minutes, contact support@bjgame.biz with your transaction ID and amount.

BJ Game does not charge platform fees on standard deposits. Your mobile wallet provider (Easypaisa, JazzCash etc.) may charge their own transaction fees depending on your account type — check with your wallet provider if you are unsure. BJ Game has no control over third-party wallet charges.

Yes. Bank IBFT deposits are supported. Processing time is typically same-day for transfers made during banking hours. Provide the exact reference details shown during the deposit process so your funds are allocated correctly. IBFT transfers made outside banking hours may take slightly longer.

First wait 10 minutes for the transaction to process. If it has still not appeared, contact support@bjgame.biz with: the payment method used, the transaction reference number or screenshot, the amount in PKR, and the time of the transaction. Our team will investigate and credit your account manually if the payment has been received on our end.

Standard accounts have a daily deposit limit. The specific limit is displayed in your account cashier. You can set your own lower deposit limits via the Responsible Gaming section — these apply immediately. For higher limits, complete KYC verification and contact support.

Yes. All transactions on BJ Game are protected by 256-bit SSL encryption. Card details are processed through PCI-DSS compliant payment gateways — BJ Game does not store your full card number. Mobile wallet transactions go through the respective wallet provider's own security infrastructure.

No. BJ Game requires that deposits come from a payment account registered in your own name. Third-party deposits are not permitted and may result in account suspension and funds being held pending investigation. This policy protects all players from fraud and unauthorised transactions.
Withdrawals

Log in to your BJ Game account, go to the Cashier section and select Withdraw. Choose your preferred method (Easypaisa, JazzCash, SadaPay, NayaPay or bank IBFT), enter the amount in PKR and confirm. Withdrawals are processed to the same payment method used for your most recent deposit where possible.

Easypaisa and JazzCash withdrawals typically process within one hour. SadaPay and NayaPay are near-instant. Bank IBFT withdrawals are usually same-day for requests made during banking hours. Withdrawals requiring KYC verification may take longer — up to 24 hours — while documents are reviewed.

The minimum withdrawal at BJ Game is Rs 500. There is no maximum withdrawal limit for fully verified (KYC-complete) accounts, though very large withdrawals may be processed in tranches depending on your payment method's own limits.

BJ Game does not charge withdrawal fees on standard withdrawals. Your wallet provider (Easypaisa, JazzCash etc.) may apply their own receiving fees depending on your account level — check with your provider. For bank IBFT, your bank may charge standard inter-bank transfer fees.

Contact support@bjgame.biz with your withdrawal reference number, amount in PKR, method and date of request. Our team will investigate within one hour of your message and provide an update. Pending KYC documents are the most common reason for extended withdrawal processing — submitting those promptly speeds up the process.

Withdrawal requests that are still in "pending" status can be cancelled from the cashier section of your account. Once a withdrawal moves to "processing" or "completed" status it cannot be reversed. If you accidentally submitted a withdrawal and want to cancel it quickly, contact support@bjgame.biz immediately.

Withdrawals above certain thresholds trigger a standard identity verification check. This is a regulatory and anti-fraud requirement, not a sign of any problem with your account. Submit your CNIC and any other requested documents through your account dashboard and the review is typically completed within 24 hours.

Bonus funds must meet the stated wagering requirements before they can be converted to withdrawable real money balance. Your account dashboard shows your current bonus balance and the remaining wagering required to unlock it. Winnings generated from bonus funds that have met wagering requirements can be withdrawn normally.
Sports Betting & Cricket

BJ Game covers cricket (PSL, ICC tournaments, bilateral series), football (including international leagues), kabaddi and more. Cricket is the primary market — you will find pre-match and live in-play betting on every major Pakistan cricket fixture including Pakistan vs India, PSL matches and T20 World Cups.

The minimum bet on BJ Game sports markets is Rs 50. This allows players on any budget to participate. Maximum bet limits vary by market and event — the maximum for each selection is displayed at the time of placing the bet.

Yes. BJ Game offers live in-play betting on cricket matches with markets updated ball by ball. You can bet on the next wicket, next over runs, partnership totals, match result and more while the match is in progress. Live odds are updated in real time based on match conditions.

Winnings = (Odds × Stake). For example, if you bet Rs 500 at odds of 2.50, your total return if successful is Rs 1,250 (Rs 750 profit plus your Rs 500 stake returned). Odds are displayed in decimal format on BJ Game. All winnings are credited to your account balance in PKR immediately after the market settles.

Cash out is available on selected cricket and sports markets. When cash out is available on your bet, you will see the option in your open bets section during the event. The cash out amount offered reflects the current probability of your selection winning based on live match conditions.

If a cricket match is abandoned or insufficient overs are completed for a result to stand, BJ Game voids bets on that match and your stake is returned to your account. For matches where a result is reached via DLS method, that result stands for settlement purposes.

Virtual sports are computer-generated simulations of football, horse racing, cycling and other sports that run 24/7 — no real match schedule required. Results are determined by certified random number generation. You can bet on virtual events at any time, day or night, independently of real-world fixtures. See the Virtual Sports page for more.

Yes. BJ Game supports accumulator (parlay) bets combining multiple selections. All selections must win for the accumulator to pay out. Combine markets from different matches to build a larger potential return. Minimum and maximum accumulator bet amounts are displayed in the bet slip.

By a significant margin, cricket is the most popular market — specifically PSL and Pakistan international matches. Top Pakistani batsman and bowler markets, match winner and over/under run totals are consistently the highest-volume betting markets on BJ Game.
Live Casino, Poker & Games

BJ Game offers live casino (roulette, baccarat, blackjack with real dealers), poker (cash games and tournaments), roulette, ludo games with PKR stakes, virtual sports and a full sports betting section. All games are accessible from a single BJ Game account.

BJ Game's live casino features real human dealers at physical tables, streamed in real time via high-definition video. You see the dealer, the cards and the wheel on your screen, place bets via the on-screen interface, and results play out live. Games run around the clock — there is always a table available. See the Live Casino page for full details.

Minimum bets vary by table and game. Standard live roulette tables start from Rs 100 per spin. Baccarat and blackjack entry tables start from Rs 200 per hand. Higher-limit VIP tables are also available. All bets are in PKR — no currency conversion required.

All BJ Game casino games — both live and RNG-based — use certified random number generation or real physical equipment (for live tables). Return-to-player (RTP) percentages are published for each game in the game information panel. Live dealer tables use real cards and wheels, streamed in real time, which can be verified directly by watching the game.

BJ Game poker offers cash game tables and sit-and-go tournaments running 24/7. Tables are available from Rs 50 minimum buy-in. Standard Texas Hold'em and other formats are available. See the Poker page for current table listings and tournament schedules.

Yes. BJ Game offers real-money Ludo games where you play with PKR stakes against other players. Different room sizes and entry fees are available. See the Ludo Games page for details on available rooms, rules and prize structures.

No download is required. BJ Game is fully accessible through any modern mobile or desktop browser. The platform is optimised for Pakistani mobile users on Android and iOS. Simply visit bjgame.biz in your browser, log in and start playing — no app installation needed.

BJ Game offers European Roulette (single zero), Live Roulette with real dealers, and additional variants on selected live tables. European Roulette has a house edge of 2.7%. All bets are in PKR. See the Roulette page for current table options and RTP information.
Bonuses & Promotions

BJ Game offers a welcome bonus to new Pakistani players on their first deposit. The bonus is applied automatically — no promo code required. Full terms including bonus amount, eligible games and wagering requirements are displayed on the promotions page in your account dashboard after registration.

Wagering requirements specify how many times you must bet the bonus amount (or bonus plus deposit) before the bonus balance converts to withdrawable real money. For example, a 10x wagering requirement on a Rs 500 bonus means you must place Rs 5,000 in qualifying bets before the bonus funds are unlocked. Your progress is tracked in your account dashboard.

Yes. Registered BJ Game players have a unique referral code in their account dashboard. When a friend registers using your code and makes their first deposit, both of you receive a reward credited to your PKR real-money balances. Full details are on the Refer a Friend page.

Welcome bonuses apply automatically on first deposit — if yours has not appeared, first check your bonus wallet rather than your real money balance (bonuses are held separately until wagering requirements are met). If still not visible after 10 minutes, contact support@bjgame.biz with your deposit reference and time.

Yes. If you prefer to play without bonus conditions, you can opt out of bonuses from your account settings or by contacting support before making your deposit. Once a bonus has been credited and you have started wagering with it, it cannot be removed retroactively.

Yes. BJ Game runs promotions timed around Pakistani cultural events including Eid-ul-Fitr, Eid-ul-Adha and major cricket tournaments like the PSL. Current promotions are always listed in the promotions section of your account after logging in. Registered players also receive notifications about active promotions.

BJ Game rewards regular players through a loyalty programme. Points are earned on qualifying bets and casino play and can be exchanged for bonus credits or real money rewards. VIP tiers unlock enhanced bonuses, faster withdrawals and dedicated support. Your current tier and points balance are visible in your account dashboard.

Yes. Bonuses have an expiry period — typically 7 to 30 days from the date credited, depending on the promotion. Any unwagered bonus funds that expire are removed from your account. The expiry date and remaining time for each active bonus are displayed in your bonus wallet.
Security, Privacy & Responsible Gaming

BJ Game uses 256-bit SSL encryption for all connections, stores passwords using cryptographic hashing (they are never stored in plain text), monitors for unusual login patterns and offers two-factor authentication (2FA). Enable 2FA from your account settings for an extra layer of protection — every login from a new device will require an OTP sent to your registered Pakistani mobile.

No. BJ Game will never ask for your password, OTP or full card details via SMS, WhatsApp, phone call or email. Any message doing so is a scam. Do not share these details with anyone. Report the message to support@bjgame.biz immediately so we can investigate and warn other players.

BJ Game offers deposit limits, loss limits, session time limits, reality check alerts, cooling-off periods and self-exclusion — all available directly from your account dashboard after login. All restrictions take effect immediately. See the Responsible Gaming page for complete details and a self-assessment tool.

Go to Account Settings → Responsible Gaming → Self-Exclusion. Choose a period (3 months, 6 months, 1 year or indefinite). Your account is locked immediately — no delay. During exclusion, deposits and betting are blocked, and marketing communications stop. You can still withdraw your existing balance. Contact support@bjgame.biz if you need immediate assistance with exclusion.

BJ Game collects and processes personal data in accordance with its Privacy Policy. Your data is used for account management, KYC verification, fraud prevention and, with your consent, marketing. Your data is not sold to third parties. You can request a copy of your data or request deletion (subject to legal retention requirements) by contacting support@bjgame.biz. See the full Privacy Policy here.

No. BJ Game enforces a strict 18+ age policy. Age is verified at registration and through KYC. Accounts found to belong to under-18 users are closed immediately. Parents and guardians are encouraged to use device-level parental controls to prevent underage access. Report suspected underage accounts to support@bjgame.biz.

Change your password immediately and contact support@bjgame.biz — state that you suspect unauthorised access and your account will be placed under a temporary security hold while the team investigates. Enable 2FA after regaining control. Check your last login time and any transactions made during the period of suspected access.

The full BJ Game Terms and Conditions are published at /terms-conditions. All players are encouraged to read them before depositing. Key points are also summarised during the registration process. If you have questions about specific terms, contact support@bjgame.biz.
Can't Find Your Answer?
Email Support

Send us your question and we reply within one hour, any day of the week.

support@bjgame.biz
Live Chat

Open the live chat widget (bottom-right) for instant responses around the clock.

24/7 Available
Helpful Pages
Register a New Account Login to Your Account Responsible Gaming Tools Terms & Conditions Privacy Policy
bj game
Why BJ Game

Six Reasons Pakistani Players Choose BJ Game

Beyond the FAQ, here is a quick reminder of what makes BJ Game the platform for Pakistan.

PKR Deposits Via Easypaisa & JazzCash

Deposit and withdraw in Pakistani rupees using the mobile wallets you already have. Instant processing, no conversion fees, minimum Rs 200 deposit.

Cricket-First Sportsbook

PSL, ICC, bilateral series — every major Pakistan cricket fixture with pre-match and live in-play markets. The betting platform built around Pakistan's sport.

Live Casino With Real Dealers

Roulette, baccarat and blackjack with real human dealers, streamed live. PKR stakes, real-time results, no download needed — accessible on any Pakistani mobile.

Secure & Encrypted Platform

256-bit SSL encryption, hashed password storage, 2FA option and active security monitoring. Your account and PKR balance are protected at all times.

24/7 Pakistan-Based Support

Email support at support@bjgame.biz and live chat around the clock. Average response time under one hour — real people, real answers, no bot runaround.

Full Responsible Gaming Toolkit

Deposit limits, session timers, cooling-off and self-exclusion — all built into the dashboard and active immediately. BJ Game supports players in staying in control.

bj game
About This FAQ

Everything You Need to Know — The BJ Game FAQ Explained

Why We Built a Detailed FAQ for Pakistani Players

The BJ Game FAQ exists because players who understand the platform enjoy it more and run into fewer problems. When you know how deposits work in PKR, what happens if a match gets rained off, how wagering requirements are calculated and what to do if a withdrawal is delayed, you spend less time frustrated and more time actually playing. Most questions that come into BJ Game support are variations of the same handful of topics — registration, deposits, withdrawals, bonuses and account access. This FAQ covers all of them in plain language.

Getting the Most Out of BJ Game — Practical Tips

A few habits make the BJ Game experience smoother from day one. Set a deposit limit when you first register — you can always adjust it upward after a 24-hour delay, but having that limit in place from the start means you are never accidentally depositing more than you planned. Enable two-factor authentication (2FA) from your account security settings, especially if you access BJ Game on a shared device. Complete your KYC verification early — even if you are not near any withdrawal thresholds yet — so that when you do want to withdraw, there is no delay while documents are being reviewed. And use the same payment method for deposits and withdrawals where possible, as this speeds up the withdrawal matching process considerably.

When the FAQ Doesn't Answer Your Question

This BJ Game FAQ covers the most common questions from Pakistani players, but it cannot cover every scenario. If your specific situation is not addressed here — a technical issue with a game, a dispute about a settled bet, an unusual account status — the fastest route to a resolution is emailing support@bjgame.biz with as much detail as possible: your username, the issue, the transaction reference if applicable, and when the issue occurred. The BJ Game support team operates 24/7 and aims to respond within one hour. For account-critical issues such as suspected unauthorised access, use the live chat option for an immediate response.

BJ Game and Pakistani Players — Built for This Market

Every answer in this FAQ is written with Pakistani players specifically in mind. The payment methods mentioned are the ones actually used in Pakistan — Easypaisa, JazzCash, NayaPay, SadaPay, bank IBFT and Visa/Mastercard. The cricket content reflects what Pakistani players actually want to bet on: PSL, Pakistan international fixtures, T20 World Cups. The language is English suited to Pakistani readers, not translated from somewhere else. BJ Game is not a generic international platform adapted for Pakistan as a secondary market — the platform and this FAQ are both built from the ground up for players in Lahore, Karachi, Islamabad, Peshawar, Faisalabad and everywhere in between. If something in this FAQ does not reflect how things actually work on the platform, we want to know — contact support@bjgame.biz.

Ready to Play? Register at BJ Game Pakistan — Free

Cricket betting, live casino, poker and more in PKR. Registration is free and takes under two minutes.

Register Free Login

18+ only. Gambling involves financial risk. Please play responsibly. Responsible Gaming tools available.